RClipper Privacy Policy

1. Data we collect

RClipper collects account and authentication information, request briefs, uploaded images and videos, voice recordings, user-entered text, place names, addresses, selected map locations or coordinates, categories, production choices, approval history, credit and payment records, support communications, and technical information needed to operate and secure the service. Uploaded media and location information may contain personal data about you or other identifiable people.

2. How we use data

We use this data to register and secure accounts, process and deliver video requests, generate scripts, audio, subtitles, translations and video outputs, administer credits and payments, provide support, moderate content, prevent abuse, comply with law, and improve service reliability. We do not sell personal data.

3. AI and service providers

RClipper may transmit the request information and media required for a production step to contracted hosting, storage, authentication, payment, email, AI, voice, video-generation, and media-processing providers. Only data reasonably needed for the relevant service should be transmitted. These providers may process data in other countries under their applicable contractual and security protections.

4. Selected Travy publication

Not every generated video is published through Travy. RClipper may select a reviewed video for public display in the Travy app and on the Travy.buzz website. When selected, the finished video and associated title, caption, thumbnail, subtitles, translations, user-entered text, place name, address, selected map location, coordinates, category, business or attraction information, and personal data visible or audible in the video may become publicly accessible. RClipper may present this information in a Travy post, place page, listing, search result, map marker, or related location feature in the Travy app or on Travy.buzz. Public viewers may copy or share content outside RClipper's control.

The request form gives a just-in-time notice and requires confirmation that the requester has the necessary rights and accepts the applicable publication terms. Full licence terms are in the Content Ownership and Publication Rights Policy.

5. Storage and retention

Raw source uploads are associated with the request for which they were supplied and are ordinarily scheduled for deletion 90 days after upload, subject to active production, security, legal, dispute, backup, and technical requirements. Production records, approval evidence, credit records, and policy-acceptance records may be retained for as long as reasonably necessary to operate the service and establish the parties' rights.

Finished videos may be retained for delivery, quality assurance, and, where selected, for the duration of Travy publication plus reasonable backup, audit, legal, and content-integrity retention.

6. Security

RClipper uses administrative, technical, and organisational safeguards designed to protect data, including access controls and encrypted network transmission where supported. No online service can guarantee absolute security.

7. Your choices and rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, withdrawal of consent where consent is the legal basis, or information about the handling of your personal data. Account deletion is available through the service where provided or by contacting support. Some records may be retained where required for legal, payment, security, fraud-prevention, or dispute purposes.

You may also use the public account deletion request page.

Privacy, rights, content-reporting, and removal requests may be sent to support@rclipper.com. Please identify the relevant request or published Travy video.

8. Changes and contact

We may update this policy to reflect changes in the service or law. Material changes to ownership, data use, or publication rights will be presented for renewed acceptance where required. Questions may be sent to support@rclipper.com.